Privacy Notice
This privacy notice provides information on how Singular Photonics Limited, a private limited company with Company Number SC797518 (“Singular” or “We”), collects and processes your personal data collected from you through your interaction with this website: www.singularphotonics.com (website) or when you otherwise communicate with us whether by telephone, email, at events or during the course of providing goods/services to your organisation. We may also collect personal data about you from publicly available sources and/or a third party who provides us with information about professionals and organisations that may be interested in our product(s).
Singular Photonics is the data controller and responsible for your personal data. If you have any questions about this privacy notice, our data protection practices or to make a subject data request, email: info@singularphotonics.com.
Personal Data: means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Special Category of Data: means personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.
Singular Photonics does not store special category data.
Cookie Type & Name | Purpose | Duration |
Performance _ _utma | This cookie is set by Google Analytics and is used to distinguish users and sessions. This cookie enables us track audience size and sessions. | 2 years from set/update |
Performance _ _utmb | The cookie is set by Google Analytics. The cookie is used to determine new sessions/visits. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. This cookie enables us to track new and existing users, including session duration. | 30 mins from set/update |
Performance _ _utmc | The cookie is set by Google Analytics and is deleted when the user closes the browser. Utmb and Utmc cookies are used together to time-stamp the duration between a user entering and leaving our website. This helps to determine the length of a session. | Deleted when the user closes the browser. |
Performance _ _utmt | Used by Google to throttle the request rate. It is used to control the speed of requests to the server. | 10 minutes |
Perfromance _ _utmz | This cookie is set by Google Analytics and is used to store the traffic source, or campaign, through which the visitor reached our site. This cookie enables us to determine how users visited our website. | 6 months from set-up/update |
We collect personal data from you:
We collect personal data about you from the following sources:
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where
appropriate.
Purpose / Activity | Type of Data | Lawful basis for processing |
To respond to your enquiry and/or
provide you with information about our products/services that you have enquired about. |
Name, email, telephone,
Organisation. |
It is necessary for our legitimate
interest in being able to respond to your enquiry. |
To invite you to events we may be
organising to promote our business. |
Name, email, telephone,
Organisation. |
It is necessary for our legitimate
interest to promote our business and part of this is running events and inviting key contacts. |
To manage the delegate list at our
events. |
Name, email, organisation. | · It is necessary to take steps at your request to enter into a
contract with you. · To perform a contract with you |
To identify relevant organisations
that may be interested in our products and services and key contacts at those organisations and contacting them for this purpose. |
Name, email, telephone,
Organisation. |
It is necessary for our legitimate
interest to create and manage a potential customer pipeline with a view to growing and sustaining our business model. Part of this involves processing personal data of key contacts at those organisations. |
To send you our marketing
communications and news letters related to our products/services. |
Name, email.
|
It is necessary for our legitimate
interest to create and manage a potential customer pipeline with a view to growing and sustaining our business model. Part of this involves processing personal data of key contacts at those organisations to share relevant promotions and marketing communications. |
To improve our website we use
analytical or performance cookies to understand how many visitors we receive and how those visitors are using the website. |
IP address | Consent. Please see our Cookie
Policy for further information. |
To manage our relationship with
you/your organisation in the event of a sale or in the negotiations of a sale. |
Name, email, organisation,
telephone number. |
It is necessary to take steps at
your organisation’s request to enter into a contract with your organisation. • To perform a contract with your organisation. |
To track your activity with our
marketing communications e.g. when you open it, forward it, download it, complete any online form etc. This helps us understand if our marketing communication is being read and if they need tailored so we can provide more relevant content. |
Usage information | It is necessary for our legitimate
interest in providing good relevant content to our subscribers. |
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We will share your personal data with the following categories of suppliers: file hosting services, document management and storage and CRM system. All of our suppliers falling within these categories are located in the US meaning your personal data will be transferred to the US. We take your personal data seriously and our providers adhere to Standard Contractual Clauses (SCCs) with acceptable standards relating to the collection, use and retention of personal data received from the UK.
We may also share your personal data with other third parties that form part of our distribution network for the purposes of business development purposes and in order to support sales enquiries or product installations. Some of our distributors are located outside of the EEA and in such cases we shall take appropriate steps to ensure your personal data is transferred in accordance with the requirements of GDPR.
Other than the above, we would not share your personal data. An exception to this would be where we are required to share your personal data in accordance with law or any regulatory requirement to which Singular Photonics is subject or where we are undergoing a corporate restructure or M&A.
Singular Photonics works hard to protect your personal data and have adopted appropriate technical and organisational measures to keep it safe from unauthorised disclosure, alteration or destruction. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to Singular Photonics via the internet; any transmission is at your own risk.
You have the right to opt-out of receiving marketing communications at any time by:
If you ask opt-out of receiving marketing communications from us we will retain minimal information on our ‘Do Not Contact List’ so that we avoid sending you unwanted materials in the future.
You can also update your marketing preferences and supply more detail of the type of information you would like to receive from us, by accessing our preference centre displayed on the footer of email campaigns and newsletters.
We may ask you to confirm or update your marketing preferences if you instruct us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Singular Photonics does not make automated decisions about you and also does not profile your personal data.
Singular’s website may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy notices and that we do not accept any responsibility or liability for these notices or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these notices before you submit any personal data to these websites or use these services.
11.What are my Rights in Relation to the Personal Data Singular Photonics Holds About Me?
We have summarised your rights below. Please contact us at info@singularphotonics.com to exercise these.
We reserve the right to amend this privacy notice. However, any substantial changes in the way we store and manage your data will be communicated. Otherwise, smaller changes will be updated to this notice going forward.
Cookies Policy
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good user experience when you browse our website and also allows us to improve our site navigation, functionality and overall performance.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. We use Analytical or Performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Our website contains Google Analytics tracking code which generates first-party performance cookies. A first-party cookie is a cookie that is set by that same website and Google Analytics only use this type. You can find more information about the individual cookies we use and their purpose below:
Cookie Type & Name | Purpose | Duration |
Performance _ _utma | This cookie is set by Google Analytics and is used to distinguish users and sessions. This cookie enables us track audience size and sessions. | 2 years from set/update |
Performance _ _utmb | The cookie is set by Google Analytics. The cookie is used to determine new sessions/visits. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. This cookie enables us to track new and existing users, including session duration. | 30 mins from set/update |
Performance _ _utmc | The cookie is set by Google Analytics and is deleted when the user closes the browser. Utmb and Utmc cookies are used together to time-stamp the duration between a user entering and leaving our website. This helps to determine the length of a session. | Deleted when the user closes the browser. |
Performance _ _utmt | Used by Google to throttle the request rate. It is used to control the speed of requests to the server. | 10 minutes |
Perfromance _ _utmz | This cookie is set by Google Analytics and is used to store the traffic source, or campaign, through which the visitor reached our site. This cookie enables us to determine how users visited our website. | 6 months from set-up/update |
More information about the above cookies can be found on Google Analytics: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
To opt out of being tracked by Google Analytics across all websites visit: http://tools.google.com/dlpage/gaoptout
You also have the option to accept or reject all cookies saved on your computer. To manage your cookies across multiple browsers, visit: https://www.aboutcookies.org.uk/managing-cookies
Singular Photonics Limited
January 2025